Our Story: From a Dream to Your Community

Familia Market was born from the dream of creating a space where Miami's Hispanic community could find not only quality products, but also that home warmth we all miss. We started as a small neighborhood store with a clear mission: to be the bridge between your life in the United States and your Latin roots.

Today, we continue to grow but we have never lost our essence. We remain that store where you meet your neighbors, where the owner greets you by name, and where every product was selected thinking of your family.

Our Mission: Beyond a Simple Purchase

Facilitate your daily life by offering everything you need in one place, with the quality you deserve and the service that makes you feel at home. We don't just sell products; we build relationships and strengthen the bonds that unite our community.

We believe that every visit to Familia Market should be an experience that simplifies your day and enriches your life.

Our Vision: Your Trusted Partner

To be recognized as the preferred destination of the Hispanic community in Miami, not only for the variety of our products, but for the trust we generate in every interaction. We aspire to be that store where new generations feel the same affection as their parents.

We envision a future where Familia Market continues to be the commercial heart of your neighborhood, evolving with your family's needs while maintaining our family essence.

Our Values: The Heart of What We Do

✅ Trust: Every product on our shelves goes through a rigorous selection process. Your safety is our priority.

✅ Quality: From basic groceries to international services, we guarantee excellence in everything we offer.

✅ Community: We are more than a business; we are neighbors who support the growth and well-being of our locality.

✅ Personalized Service: We know you, understand your needs and adapt to serve you better.

✅ Innovation: We constantly incorporate new products and services that simplify your life and keep your family connected.

Why Choose Us?

Because at Familia Market you don't just find products, you find solutions, connection and community. Where every visit makes you feel at home.

Important Information

Familia Market is a digital showroom. This page does not process online purchases or payments. Products and services are acquired exclusively in our physical stores. We will never request payment data through this site.

Nature of the Site

This site is an informative showcase of products and services available at Familia Market physical stores in Miami; it is not an online store nor does it offer digital checkout.

No Online Transactions

Through this site no sales, charges, collections, money transfers or requests for financial information are made; any purchase is made only in physical store.

🚫 We Do Not Accept Delivery - All products and services must be acquired personally in our physical stores.

Reference Information

Prices, availability, images and descriptions are illustrative and may vary by store and date; the final offer applies at the physical point of sale.

Categories of Our Business

At Familia Market we are your trusted grocery store, but also much more: we function as convenience store, liquor store, tobacco shop, sandwich shop and foodstand all in one place for your convenience.

Links and Third Parties

Any link to social networks or other services is informative; its use is governed by the policies of said third parties.

Intellectual Property

The content (texts, brands, images) belongs to Familia Market or its holders and cannot be used without authorization.

Limitation of Liability

The site is offered "as is"; Familia Market does not guarantee uninterrupted availability nor absence of errors, and assumes no responsibility for decisions made solely based on the site's information.

Contact

For inquiries about products, schedules or branches:
📞 Phone: 786 661 8524
You can go to our stores listed in the "Our Stores" section.

Changes to Terms

Familia Market may update these terms at any time; the current version will be displayed on this page.

Privacy Policy

Scope: This policy applies only to data collected by this website as a digital showroom.

Data we collect: Non-identifiable information such as navigation metrics to improve content; we do not request card numbers or banking data.

Cookies: Essential and analytical cookies may be used for functioning and improvement.

Security: Reasonable security measures are applied; however, no Internet transmission is 100% secure.

Return Policy

In-store sales: This site does not make sales; purchases and returns are managed directly in physical stores.

In-store conditions: Returns, exchanges and warranties are governed by the policy published in each branch.

Exclusions: For sanitary or safety reasons, certain products might not accept returns.

Additional Microcopies

📍 "Image and reference price. Availability and price may vary by branch. Purchase in physical store."

📍 "No payments are requested through the site. Process only in store."

📍 "🚫 We do not accept delivery - Visit our physical store"